Healthcare Services that guarantee success

Powerlink is an ISO 9001-certified healthcare support services company whose professional staff follows industry standards for quality and process to help customers reduce costs, improve efficiency and achieve higher customer satisfaction.

Markets

Veteran’s Homes

Powerlink brings world-class management strategies to the challenging veteran’s home market. We deliver the finest array of techniques and services designed to deliver more successful results to owners and residents.

Senior Care

The growing Senior Healthcare market requires specific attention to deliver varying levels of services from Assisted Living to Independent Living satisfying demands for Skilled Nursing and Dietary Expertise.

Hospitals

The ever increasing cost of delivering quality services in the global hospital market has applied unusually high pressure on the way effective patient experiences are delivered and what is the true cost of every service and its quality.

Out Patient Facilities

Increasing demand for outpatient care and its efficient care delivery drives the competitive nature of delivering more enjoyable patient experiences while enhancing profitability and improving consistency of services.

Powerlink Process Powerlink’s Process is Proven Reliable Powerlink’s Quality Management System is certified ISO 9001, requiring a structured manner of delivering a better service. The certification is supported by documented information such as procedures, work instructions, policies and forms. The key to successful service delivery is to provide all who must execute the quality system with documented, understandable instructions which define both expectations, responsibilities and actions to achieve the stated quality goals. Read More Powerlink Training Powerlink’s Training - The Best in the Industry With growing demands and constantly changing requirements, healthcare is a fast-paced industry that requires ongoing extensive training programs. Powerlink has developed a comprehensive training program key to employee retention, competency, and, ultimately, the
delivery of successful customer service Read More Powerlink Procedures Metrics Tell You Where You Are Powerlink’s metrics deliver opportunities for improvement in customer service and drive success. Metrics are used to measure the customer experiences at every touchpoint along their “service journey” allowing for the establishment of numbers measuring future performance. These customer metrics can then be used to predict and prioritize customer needs and trends. The data is visually presented making it easy to understand, share and communicate. Read More Custom Solutions Powerlink Approaches Customers Individually The marketplace for quality healthcare solutions is crowded with providers promising a custom fix to the problems plaguing any healthcare scenario. Powerlink has learned that most of these customized solutions are not truly unique. Most are simply frustratingly clumsy implementations of existing solutions with fancy titles. Powerlink listens to what your problems are and develops truly fresh solutions designed to fix problems and enhance performance. Read More Powerlink Procedure Powerlink Has A Pension For Solving Problems Powerlink often is asked to evaluate a Healthcare Services scenario and determine if there is a solution to a problem. Whether Powerlink solves the problem through direct project management or through consulting is truly dependant upon the choice of the customer. Many situations can be solved by implementing Powerlink's suggestions and procedures utilizing an already existing team and management team. Powerlink is OK with that. It's about solving the problem. Read More

Services

Food Services

Providing food and nutrition services in the healthcare industry requires developing effective food policies and procedures while maintaining high quality standards and delivering a highly valued dining experience

Environmental Services

Maintaining safe and clean environments within any healthcare institution is increasingly recognized as an essential benchmark to reducing the risk of infections for patients and staff within every setting

Linen Services

In healthcare, priority is always set on the patient’s comfort and health. In order to achieve this goal, the highest quality linens must be professionally cleaned to make sure germs and possible toxins have been removed

Patient Transportation

Patient transportation issues result hidden waste, increased expenditures and poorer healthcare and is critical in non-emergency situations. Powerlink delivers solutions for varying demands while protecting your brand

Consulting

Powerlink can assist in solving healthcare facility management problems by partnering with you. Whether you try solve your problems internally or count on us to manage the solution, we can help