I was thrilled to have the opportunity to share one of our driving principles at Powerlink—a checklist mentality—with other facilities management professionals through a recent column in Cleaning & Maintenance Management magazine.
While some industries have already embraced checklists, even in highly educated professions—airlines are one example—others have failed to implement them where they could improve efficiency, boost effectiveness and even save lives.
Atul Gawande, a doctor himself, lays out the benefits of this philosophy for the health care industry in his book, The Checklist Manifesto. His basic premise is that simple checklists eliminate errors. When people are involved in processes, we always add an element of unpredictability, which can make a significant difference whether you’re performing heart surgery or cleaning a school classroom. The right procedures and processes help everyone do their jobs better, reduce mistakes, germs and infections, and make the facilities we work in better places to be.